Delivering New Technology

David Zwirn
October 6, 2023

Technology continues to advance at a rapid pace, so it's important for businesses to keep up with the latest developments to stay competitive in the market. Whether it's developing new software, designing a new website, or implementing a new system, the handover or pass back of new technology to the client after a development is completed is a critical step in the process.

At Voodoo Park, the delivery and handover process is a critical step in ensuring that the technology that has been developed meets the client's needs and their expectations. It is important to note that the handover process is not just be seen as a mere formality but rather as a key step in ensuring the success of the overall project.  We have a great track record at Voodoo Park of delivering projects on time and within budget and we have very satisfied clients that return to us regularly for their development needs.

Here are some key considerations to keep in mind during the handover process:

Establish clear goals and expectations

The first step in a successful handover process is to establish clear goals and expectations for the project. This includes defining the scope of the project, the timeline for completion, and the expected outcomes.  We cover these elements in our initial Scoping Phase at the start of any project to ensure our clients are fully aware and accepting of what good looks like and how and when we are going to deliver and pass back their technology from the outset.

Plan for a smooth transition

A smooth transition is critical to the success of any handover process. This means ensuring that all stakeholders are aware of the handover process and their roles and responsibilities in the process.

Test the technology

Before handing over the technology to the client, it's important to test it thoroughly to ensure that it meets all the client's requirements and that it performs as expected. This includes testing for bugs, usability, integration with and compatibility with existing systems.

Provide documentation and training

Once the technology has been tested and approved, it's important to provide the client with all necessary documentation and training to ensure that they can use the technology effectively. This includes user manuals, technical specifications, and training sessions.  At Voodoo Park we maintain a Technology Board that oversees all of the technology we build to ensure that it is fully documented and that the knowledge and skills are retained in the business to support the client in the future.

Follow up and support

Finally, it's important to provide ongoing support and follow up with the client after the handover process is complete. This includes addressing any issues or concerns that may arise and providing ongoing maintenance and support for the technology.  

The handover process is a critical step in ensuring the success of a technology development project. By establishing clear goals and expectations, planning for a smooth transition, testing the technology, providing documentation and training, and providing ongoing support, Voodoo Park ensures their clients are satisfied with the new technology and can use it effectively to achieve their goals.

At Voodoo Park we have extensive experience of all stages of a development project and our service to our clients doesn't stop when we deliver a solution to our clients. We support our clients throughout  a project lifecycle and have a proven delivery model that ensures our clients are fully support both during and post the project handover.  Come and speak to us, we are happy to share our experiences with you.